VirtualVocations
via Talent.com
Workforce Planning Coordinator
Compensation
$0K - 0K a year
Responsibilities
Monitor and audit workforce management and attendance records, and assist in scheduling and schedule adjustments.
Requirements
2-4 years of call center experience, knowledge of workforce management principles, proficiency in Microsoft Office, and experience in a shared services environment.
Full Description
A company is looking for a Workforce Planning & Attendance Coordinator. Key Responsibilities Monitor workforce management and timekeeping systems for accuracy and maintain schedule adherence records Audit timecard entries and partner with leadership on timekeeping issues and schedule adjustments Allocate vacations, create and update schedules, and assess schedule breaks to support business needs Required Qualifications Two to four years of general call center experience General knowledge of workforce management principles and procedures Proficient in Microsoft Office applications, including Outlook, Excel, and Word Experience working in a shared services environment Demonstrated flexibility to work in a fast-paced environment
This job posting was last updated on 12/17/2025
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