VirtualVocations

Compensation

Full Description

A company is looking for a Customer Service Rep I. Key Responsibilities Respond to member inquiries regarding benefits, eligibility, and claims with accuracy and courtesy Document inquiries and complaints in a computer database promptly and clearly Meet attendance and call quality standards while performing job functions accurately Required Qualifications Minimum of one year of customer service and / or call center experience, preferably in insurance or managed care Knowledgeable of Washington Apple Health state medical insurance and medical terminology Comfortable working in a fully remote environment Ability to gather and assess information from multiple systems Must pass a criminal background check and meet vaccination requirements