VirtualVocations
via Talent.com
Technical Customer Service Representative
Compensation
$Not specified
Responsibilities
Assist customers with technical issues related to information systems, troubleshooting and escalating as needed.
Requirements
High school diploma, 1-3 years of customer service or technical support experience, familiarity with Windows and PC hardware/software.
Full Description
A company is looking for a Technical Customer Service representative. Key Responsibilities Troubleshoot, research, isolate, and resolve information system issues Identify and escalate customer issues as per established protocols Provide technical assistance to customers using knowledge of information systems products and services Required Qualifications 1-3 years of experience in Customer Service and / or Technical Support High School Diploma (or equivalent) with a willingness to learn through on-the-job training Experience in using or supporting Microsoft Windows and PC hardware and software Strong work ethic with the ability to meet quality, productivity, and attendance metrics High level of professionalism with a focus on customer satisfaction
This job posting was last updated on 12/12/2025
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