VirtualVocations
via Talent.com
Service Desk Support
Compensation
$70K - 90K a year
Responsibilities
Support operations, collaborate on incident management, and assist in testing and training for UAT.
Requirements
Bachelor's degree or equivalent experience, experience in enterprise software, help desk skills, and basic SQL knowledge.
Full Description
A company is looking for a Service Desk Support. Key Responsibilities Support Operations and Maintenance activities and ensure customer deliverables are met Collaborate with IT disciplines for incident management and contribute to system documentation Assist in testing and training for User Acceptance with business partners Required Qualifications Bachelor's degree in computer science or IT-related field with three years of relevant experience, or an Associate degree with four years of experience, or a High School diploma with seven years of experience Experience in distributed software services and enterprise software environments Service / Help desk experience, preferably with ServiceNow or equivalent Knowledge of application development, maintenance, and support across an IT enterprise Basic knowledge of SQL Server and ability to write SQL queries
This job posting was last updated on 12/15/2025
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