VirtualVocations
via Talent.com
Senior Salesforce Business Analyst
Compensation
$0K - 0K a year
Responsibilities
Collaborate with stakeholders to document requirements, serve as a technical expert, and coordinate testing for enterprise business systems.
Requirements
Requires 5+ years in business analysis, experience with Salesforce CX projects, data integration skills, and knowledge of Salesforce Service and Experience Clouds.
Full Description
A company is looking for a Senior Business Analyst - Customer Experience. Key Responsibilities Collaborate with internal stakeholders to document requirements for enterprise-level business system solutions Serve as a technical expert and advocate across operations teams, developers, and software vendors Create test plans and coordinate user acceptance testing to ensure solution quality and alignment with business requirements Required Qualifications 5+ years of business analysis experience in Salesforce Customer Experience projects Experience in designing data integrations and transformations across SaaS systems 3+ years of experience with Salesforce Service Cloud and Experience Cloud Working knowledge of implementing Customer Experience processes Fundamental understanding of data systems and relational databases
This job posting was last updated on 12/24/2025
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