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VirtualVocations

VirtualVocations

via Talent.com

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Senior Manager, Digital Renewals

Aloha, OR
Full-time
Posted 12/10/2025
Verified Source
Key Skills:
Customer Success
Renewals Management
Digital Commerce
CRM and Data Analysis
Process Optimization

Compensation

Salary Range

$0K - 0K a year

Responsibilities

Own strategy and operations for renewal processes, lead and develop a team, and collaborate across functions to improve renewal rates.

Requirements

7+ years in SaaS or subscription business, 3+ years in people management, deep experience with digital renewal workflows, and strong analytical skills.

Full Description

A company is looking for a Sr. Manager, Digital Renewals. Key Responsibilities Own strategy and operations for sales-assisted, self-service, and auto-renewal commercial renewals Lead, develop, and inspire a team responsible for 1 : 1 and scaled renewal motions Collaborate with cross-functional teams to optimize the digital renewal journey and drive improved retention and expansion Required Qualifications 7+ years experience in SaaS, recurring revenue, or subscription-based business, with emphasis on renewals or customer success 3+ years of people management experience, including managing managers and scaling teams Deep experience with digital commerce or self-service renewal workflows Track record driving measurable improvements in renewal rates and customer lifecycle performance Strong analytical and process optimization skills, with experience using CRM and digital tools

This job posting was last updated on 12/15/2025

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