VirtualVocations
via Talent.com
Senior IT Client Success Manager
Compensation
$0K - 0K a year
Responsibilities
Develop and maintain strong client relationships, monitor KPIs and SLAs, oversee onboarding and service adjustments, identify growth opportunities, and manage client documentation.
Requirements
Bachelor's degree or equivalent, 5+ years in client-facing roles with enterprise clients, experience in delivering technology services, knowledge of ITIL, networking, storage, and managed services, project management experience, and some travel.
Full Description
A company is looking for a Sr. IT Client Success Manager. Key Responsibilities Develop and maintain strong client relationships while ensuring service delivery excellence Act as the client's advocate, monitor KPIs, manage SLAs, and oversee onboarding and service adjustments Identify growth opportunities, assist with renewals, and maintain accurate client documentation Required Qualifications Bachelor's degree or equivalent experience 5+ years in client-facing roles with large enterprise clients Experience delivering technology services and knowledge of ITIL, networking, and storage computing Project management knowledge and experience managing client expectations and deliverables Managed Services experience required; some travel needed
This job posting was last updated on 12/15/2025
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