VirtualVocations
via Talent.com
Senior Director of Business Development
Compensation
$0K - 0K a year
Responsibilities
Lead customer empathy initiatives, manage client delivery and stakeholder relationships, oversee infrastructure delivery, and drive service improvements.
Requirements
Requires expertise in shared/multi-tenant infrastructure, ITIL governance, incident management, and experience in strategic expansion and team coaching.
Full Description
A company is looking for a Senior Director - Business Development. Key Responsibilities Champion customer empathy and lead executive communications, ensuring clear status updates and risk management Manage client delivery and stakeholder relationships, overseeing escalations and service improvement goals Drive infrastructure delivery management across various technology towers while ensuring ITIL-aligned processes Required Qualifications Strong understanding of Shared / Multi-tenant Infrastructure including Server, Storage, Network, and Cloud services Experience with ITIL governance and Major Incident Management Proven ability in strategic business expansion and opportunity narrative creation Experience in coaching and managing distributed teams Ability to build business cases with clear value metrics for service improvements
This job posting was last updated on 12/25/2025
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