VirtualVocations

Compensation

Full Description

A company is looking for a Senior Client Delivery Manager to manage critical client relationships during implementation and ensure long-term success. Key Responsibilities Own strategic client relationships from contract signature through go-live, acting as a trusted advisor Proactively diagnose implementation challenges and identify improvement opportunities Co-create and evolve the implementation playbook while coaching the implementation team Required Qualifications 5-8 years of experience in management consulting, implementation, client success, or client delivery in healthcare technology or B2B SaaS Track record of building or evolving processes in ambiguous environments Exceptional client relationship management skills with experience engaging health system leaders Experience coaching or managing a small team Ability to thrive in startup or high-growth environments