VirtualVocations
via Talent.com
Senior Associate, Service Delivery
Compensation
$NaNK - NaNK a year
Responsibilities
Manage client websites, support inquiries, lead process improvements, and mentor team members.
Requirements
3+ years in benefits administration or client services, 2+ years in project management, proficiency in Excel, strong analytical skills, solid technical background.
Full Description
A company is looking for a Senior Associate, Service Delivery. Key Responsibilities : Manage and provide technical guidance for client websites, ensuring updates and quality assurance Respond to client inquiries and maintain thorough knowledge of internal systems for effective support Drive process improvements and lead special projects while mentoring team members Qualifications : 3+ years of experience in benefits administration or client services roles 2+ years of project management experience Bachelor's degree or equivalent combination of education and experience Proficiency in Excel and strong analytical skills Solid technical background
This job posting was last updated on 12/18/2025
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