via Talent.com
$NaNK - NaNK a year
Monitor and dispatch tickets, build project schedules, assist with change management, and communicate updates.
2-4+ years in IT services or MSP, experience with PSA tools like Autotask, organizational skills, understanding of SLAs and financial implications.
A company is looking for a Project Coordinator / Autotask MSP Dispatcher for a Microsoft focused CyberSecurity firm. Key Responsibilities Monitor and dispatch tickets in Autotask, ensuring timely progress and updates Build and maintain project schedules, manage tasks, and communicate updates to stakeholders Assist with change management and documentation for compliance and security projects Required Qualifications Experience with a PSA tool, preferably Autotask 2-4+ years in IT services, MSP, or technical project coordination / service dispatch role Strong organizational and multitasking skills Solid comfort with Excel / Sheets and task / project management tools Understanding of SLAs and financial implications of scheduling decisions
This job posting was last updated on 12/12/2025