via Talent.com
$70K - 120K a year
Partner with leadership to design, implement, and measure AI-powered workflows in a post-sales environment.
5-8+ years in program management or customer success, experience with AI and automation, ability to build no-code prototypes, and strong analytical skills.
A company is looking for a Program Manager, AI Transformation (Customer Success). Key Responsibilities Partner with Customer Success leadership to identify needs and priorities across the post-sales organization Program-manage the design and rollout of AI-powered workflows, collaborating with engineering and product teams Drive adoption and measure impact of AI initiatives, leading change management efforts and reporting on outcomes Required Qualifications 5-8+ years of experience in program management, product operations, or digital customer success roles Experience in designing or implementing AI and automation in post-sales environments Ability to build no-code AI prototypes and workflows Deep understanding of customer success lifecycle stages and relevant technologies Analytical skills to monitor workflow performance and iterate based on data
This job posting was last updated on 12/24/2025