VirtualVocations
via Talent.com
Patient Service Representative II
Compensation
$NaNK - NaNK a year
Responsibilities
Manage patient inquiries, support appointment scheduling, and assist with data collection and reporting.
Requirements
High school diploma, 3+ years experience in a clinical or customer service setting, familiarity with scheduling software and EMR systems, proficiency in Microsoft applications.
Full Description
A company is looking for a Patient Service Representative II, responsible for ensuring superior patient access and support. Key Responsibilities : Serve as a resource and mentor for junior staff, handling complex inquiries and escalated issues Manage patient inquiries across various platforms and ensure appropriate resolution or routing Optimize appointment scheduling and assist with data collection and reporting to enhance operational efficiency Required Qualifications : High School diploma or equivalency certificate Must live within a commutable distance 3+ years of experience in a clinical or customer service setting (preferred) Experience with scheduling software and electronic medical records systems (preferred) Solid technical proficiency in Microsoft applications (preferred)
This job posting was last updated on 12/12/2025
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