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VirtualVocations

VirtualVocations

via Talent.com

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Operations and Automation Lead

Grand Rapids, MI
Full-time
Posted 12/8/2025
Verified Source
Key Skills:
Process mapping
Workflow design
Automation / low-code tools
API configuration
Troubleshooting integrations

Compensation

Salary Range

$Not specified

Responsibilities

Map, redesign, and implement operational workflows and automation solutions to improve efficiency.

Requirements

5-8 years of experience in operations, business analysis, or workflow design, with technical fluency in APIs and automation tools, preferably with healthcare or service logistics experience.

Full Description

A company is looking for an Operations & Automation Lead. Key Responsibilities Map and document workflows, identifying inefficiencies and redesigning processes for clarity and scalability Prototype and implement operational improvements and light automation to enhance efficiency Coordinate new service launches, defining workflows and resource needs in collaboration with various teams Required Qualifications 5-8 years of experience in operations, business analysis, or workflow design Strong process-mapping skills and familiarity with automation / low-code tools Technical fluency to configure APIs and troubleshoot integrations Experience in healthcare operations, HR tech, or service logistics is a plus Ability to prototype quickly and iterate based on user feedback

This job posting was last updated on 12/15/2025

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