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Compensation

Full Description

A company is looking for a Product Manager III, Omnichannel Customer Communications. Key Responsibilities Define standards for message orchestration and communication architecture across various channels to ensure consistency and relevance Continuously evaluate customer experiences across channels and lead optimization efforts through A / B testing and segmentation strategies Establish governance frameworks for message usage and collaborate across teams to create a unified communications strategy Required Qualifications 4+ years of experience in product management or related digital roles Undergraduate degree required; advanced degree is a plus Strong understanding of omnichannel communication ecosystems and customer engagement technologies Demonstrated ability to measure communication performance and apply data-driven insights Exceptional cross-functional collaboration skills with the ability to influence stakeholders