VirtualVocations
via Talent.com
Merchant Success Operations Manager
Compensation
$NaNK - NaNK a year
Responsibilities
Build and maintain reporting, dashboards, and workflows for merchant health and forecasting, and oversee process standardization and cross-team alignment.
Requirements
6-7+ years of experience in merchant success or revenue operations, strong analytical skills, and proven collaboration across teams.
Full Description
A company is looking for a Merchant Success Strategy & Ops Manager to optimize and scale their operational processes. Key Responsibilities Build and maintain reporting, dashboards, and workflows for merchant health and forecasting Design standardized processes for managing renewals, escalations, and business reviews Oversee cross-functional alignment and serve as the point person for process and reporting inquiries Required Qualifications 6-7+ years of experience in merchant success or revenue operations Experience working with Customer Success or Revenue organizations Ability to thrive in ambiguous environments and create structured processes Strong analytical skills with a focus on data-driven decision making Proven collaboration skills across multiple functions and teams
This job posting was last updated on 1/9/2026
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