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VirtualVocations

VirtualVocations

via Talent.com

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Member Services Manager (APP)

Pasadena, CA
Full-time
Posted 12/9/2025
Verified Source
Key Skills:
Team management
Process oversight

Compensation

Salary Range

$NaNK - NaNK a year

Responsibilities

Manage teams and oversee care management services to drive member engagement and performance.

Requirements

Requires an APP license in specific states, 5+ years of relevant experience, and people management skills.

Full Description

A company is looking for a Member Services Manager (Advanced Practice Provider licensed in MI, MD, NY, or IL). Key Responsibilities Manage three teams : Outreach Specialists, Care Coordinators, and Member Engagement Specialists to drive member enrollment and engagement Ensure process oversight, target achievement, and performance management of the teams, providing necessary tools and support Oversee Value Based Services (VBS) management and care management services, developing materials and monitoring progress towards targets Required Qualifications Valid unrestricted APP (Nurse Practitioner or Physician Assistant) license in MI, MD, NY, or IL 5+ years of relevant experience People management experience Understanding of managed care and value-based care models preferred Exceptionally organized and process-oriented

This job posting was last updated on 12/12/2025

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