VirtualVocations
via Talent.com
ITIL Process Manager
Compensation
$Not specified
Responsibilities
Manage ITIL-based Availability & Capacity Management processes, develop capacity plans, monitor compliance, and implement process improvements.
Requirements
Experience managing ITIL processes, understanding of IT environments, ability to improve processes, and report consolidation skills.
Full Description
A company is looking for an ITIL Process Lead. Key Responsibilities Manage ITIL based Availability & Capacity Management processes with 24x7 coverage Develop, maintain, and distribute the Capacity plan in accordance with projections and policies Monitor compliance to Capacity targets and inform technical teams of any non-compliance Required Qualifications Experience in managing ITIL processes, specifically in Availability & Capacity Management Strong understanding of IT environments and services from internal / external providers Ability to identify and implement process improvements and integration enhancements Experience in consolidating reports from technical teams for Service Capacity & Availability Familiarity with capacity requirement projections and impact assessments
This job posting was last updated on 12/22/2025
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