VirtualVocations
via Talent.com
Director of Global Operations
Compensation
$NaNK - NaNK a year
Responsibilities
Lead and scale global technical operations, ensuring service reliability and customer satisfaction, while collaborating with security teams.
Requirements
Over 10 years in operations or platform management, 5+ years in senior leadership, strong cloud and distributed systems knowledge, bachelor's or master's in a related field.
Full Description
A company is looking for a Director of Global Technical Operations. Key Responsibilities : Lead and scale the Operations organization, ensuring service delivery and platform reliability Champion a customer-first culture and translate operational insights into actionable improvements Collaborate with Security and Compliance teams to manage security-related events and maintain operational readiness Qualifications : 10+ years in Operations, Service Delivery, or Platform Management within SaaS, payments, or gaming environments 5+ years in senior leadership roles managing global or cross-functional teams Proven track record in improving operational efficiency and customer satisfaction Strong understanding of cloud infrastructure (AWS, GCP, or Azure) and distributed systems Bachelor's or Master's degree in Computer Science, Engineering, or a related field
This job posting was last updated on 12/23/2025
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