VirtualVocations

Compensation

Full Description

A company is looking for a Director, CRM Strategy and Operations. Key Responsibilities Partner with senior leaders to prepare strategy updates and stakeholder communications Define and elevate measurement frameworks connecting CRM performance to business outcomes Design and operationalize test-and-learn systems for continuous improvement across programs Required Qualifications 5+ years of experience in management consulting or eCommerce with a focus on strategy Proven leadership experience in CRM or marketing strategy at a global scale Deep expertise in CRM strategy, including measurement frameworks and customer segmentation Strong analytical mindset with a track record of driving engagement and business growth Exceptional cross-functional influence and ability to partner with various leadership teams