VirtualVocations

Compensation

Full Description

A company is looking for a Delivery Manager (Healthcare TechOps - Applications). Key Responsibilities Manage operational excellence for technology delivery and production support Generate SLA and operational reports for customers and management Drive issue resolution and root cause analysis for incidents Required Qualifications Bachelor's degree or higher in a business or technical field or equivalent experience 6+ years of experience in managing a customer-facing production support environment Experience in delivery management and customer interaction Experience with healthcare payer platforms and SaaS providers Strong experience with service management and operational reporting