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VirtualVocations

VirtualVocations

via Talent.com

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Customer Success Program Manager

Livonia, MI
Full-time
Posted 12/22/2025
Verified Source
Key Skills:
Client Relationship Management
Business Development
System Configuration
Stakeholder Collaboration

Compensation

Salary Range

$70K - 120K a year

Responsibilities

Build and deepen customer relationships, lead business development, and manage system configurations and integrations.

Requirements

Over 8 years in client-focused roles, experience in SaaS, and fluency in English and Chinese.

Full Description

A company is looking for an Enterprise Customer Success Program Manager. Key Responsibilities Build and deepen relationships with customer stakeholders while delivering exceptional services Lead business development efforts and drive clients through the impact journey offered by the company Manage system configurations and facilitate integrations by collaborating with internal and external stakeholders Required Qualifications At least 8+ years of experience in client-focused roles, preferably in an international supply chain technology environment Minimum of 5+ years of experience in a client-facing role within a SaaS environment Proven track record of success in B2B SaaS environments Experience with analytic tools or applications software Fluency in English and Chinese

This job posting was last updated on 12/23/2025

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