VirtualVocations
via Talent.com
Customer Strategy Operations Manager
Compensation
$NaNK - NaNK a year
Responsibilities
Own and refine customer lifecycle processes, serve as a strategic advisor, and improve customer retention and adoption.
Requirements
7-10+ years in enterprise customer success, strategy, or product/GTm operations, with experience supporting C-level executives and leading complex programs.
Full Description
A company is looking for a Customer Strategy & Operations Manager to enhance post-sale customer lifecycle processes. Key Responsibilities Own and refine operating rhythms for the Customer Organization, including customer escalations and renewal planning Co-own the customer health model and build frameworks to improve adoption and retention Serve as a strategic advisor to senior leadership, providing data-driven insights and recommendations Required Qualifications 7-10+ years in Enterprise Customer Success, Strategy & Operations, or Product / GTM Operations Experience supporting or working directly with C-level executives is strongly preferred Demonstrated experience leading complex cross-functional programs Customer-centric mindset with a track record of driving portfolio-level outcomes Strong analytical abilities with the capacity to interpret data and develop insights
This job posting was last updated on 12/15/2025
Ready to have AI work for you in your job search?
Sign-up for free and start using JobLogr today!
Get Started »
