VirtualVocations
via Talent.com
Content & Communications Manager
Compensation
$70K - 120K a year
Responsibilities
Lead customer communication strategies and create compelling content to influence retention and growth.
Requirements
3-5 years of experience in customer communications and content creation, with familiarity in SaaS or HR tech, and experience with in-app messaging tools, Salesforce, and HubSpot.
Full Description
A company is looking for a Content & Communications Manager to lead customer-facing communication strategies and create compelling content. Key Responsibilities Create and manage customer communication plans, including in-app messaging and email campaigns Develop messaging that influences retention and growth, ensuring clarity and consistency across all touchpoints Work closely with Product, Brand, Customer Success, and Sales teams to align communication strategies with business objectives Required Qualifications, Training, and Education 3-5 years of experience in customer communications and content creation, preferably in SaaS or HR tech Proven ability to influence retention and growth through effective communication Highly collaborative with cross-functional teams Familiarity with in-app messaging tools, Salesforce, and HubSpot
This job posting was last updated on 12/19/2025
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