VirtualVocations
via Talent.com
Collections Account Coordinator
Compensation
$40K - 50K a year
Responsibilities
Engage with customers over the phone regarding past due payments, manage accounts, and negotiate repayment solutions.
Requirements
At least 1 year of customer-focused experience, negotiation skills, tech-savviness, and strong communication skills.
Full Description
A company is looking for an Account Coordinator, Collections. Key Responsibilities Engage with customers over the phone regarding past due payments Utilize multiple software systems to manage customer accounts and document interactions Negotiate repayment solutions while maintaining adherence to company policies and regulatory requirements Required Qualifications 1+ years of experience in a customer-focused, solutions-oriented role Proven negotiation and influence skills with a successful track record Tech-savvy with the ability to learn new software quickly Ability to balance empathy and persuasion in customer interactions Composure in handling challenging conversations and de-escalation situations
This job posting was last updated on 12/12/2025
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