VirtualVocations

Compensation

Full Description

A company is looking for a Client Service Representative to serve as the first point of contact for clients. Key Responsibilities Field incoming emails and phone calls from prospective and existing clients regarding queries on pricing, billing, and product information Manage membership applications and account setup, transitioning clients to the Sales Development Representative as needed Collaborate with team members to ensure client needs are met and maintain records of client interactions in Salesforce Required Qualifications Previous experience in customer service within a fast-paced environment Strong organizational, time management, and multi-tasking skills Proficient in Microsoft Office and ideally, a CRM system like Salesforce BA / BS degree or international equivalent preferred 1 year of sales experience preferred