VirtualVocations

Compensation

Full Description

A company is looking for a Business Consultant, AI Strategy. Key Responsibilities Lead delivery of high-impact business consulting engagements resulting in measurable business improvement Own the end-to-end business case, from value hypothesis through realization and sustained ROI Advise customers on AI strategy, automation, analytics, and decisioning within contact center operations Required Qualifications Strong experience in enterprise business consulting, preferably within technology or CX software Demonstrated expertise advising customers on AI-enabled transformation Deep understanding of contact center operations and CX economics Proven ability to build and defend complex business cases and financial models Experience leading multi-product, multi-workstream enterprise programs