Viles & Beckman

Compensation

Full Description

Viles and Beckman. The 5 Star Law Firm®. Where every client is treated like family. Are you someone who gets excited when a challenge comes your way? Do you light up at the chance to guide a worried client and help them feel safe, supported, and heard? Do you take pride in getting every detail right because you know a family’s future depends on it? If that sounds like you, this isn’t just a role. Este no es solo un trabajo. Esta es una oportunidad. An opportunity to grow. An opportunity to serve. An opportunity to make a real impact on English and Spanish speaking families across our community. Our clients are family. Nuestros clientes son familia. If you feel that deeply, you’ll feel right at home here. Who We Are At Viles and Beckman, we protect injured clients the way we would protect our own loved ones. We show up with compassion, clarity, and relentless dedication. When families are overwhelmed, we give them direction. When they feel alone, we stand beside them. When their future is on the line, we fight for them with everything we have. Our Hispanic community is growing, and so is our responsibility to serve them with dignity and care. Every client deserves someone who speaks their language and honors their story, and that’s why this role matters. Who You Are You’re resourceful, detail oriented, and calm in fast moving situations. You don’t just complete work. You own it. You’re the person people come to when they need answers, clarity, or reassurance. And most importantly: You are fully bilingual in English and Spanish. This is not a preference. This is essential. Our Spanish speaking clients depend on you. You’re right for this opportunity if you: • Communicate with empathy and connection in both English and Spanish • Manage a high volume of cases without losing sight of quality • Love solving problems and finding key details others might miss • Have strong writing skills and enjoy telling the story of a case • Work well independently and stay focused without heavy oversight • Thrive in a collaborative, team oriented culture • Embrace growth, coaching, and continuous improvement • Bring a tech forward mindset and enjoy learning new tools • Believe in serving the community and making people’s lives better Experience with negotiations or investigations is a plus. What You’ll Do As a Pre Suit Case Manager, you’ll guide clients from the moment they come to us until their case is resolved. You’ll be their steady voice, their support system, and their advocate. You will: • Communicate with clients in English and Spanish with compassion and clarity • Coordinate medical treatment and make sure records and bills are obtained • Review and summarize medical records and damages • Prepare persuasive, well-structured demand letters • Participate in settlement strategy discussions • Reduce liens and prepare closing documents • Move cases forward proactively and meet monthly goals • Deliver a true 5 Star experience every step of the way What You Bring Full bilingual fluency in English and Spanish Three to five years of legal or case management experience preferred Strong communication and writing skills Excellent organization and attention to detail A steady, supportive presence for clients Comfort with Microsoft Office, Filevine, and evolving technology A passion for helping people and making an impact A growth driven attitude and willingness to be coached Community centered values and a desire to serve What You’ll Receive A team that treats you like family Leaders who invest in your growth and success Flexible PTO and paid holidays and birthday day off 401(k) with matching Professional development, mentorship, and advancement opportunities Paid community service days A workplace recognized as one of the Best Places to Work in SWFL The chance to make a meaningful difference for families who truly need you Final Question When you face a challenge, do you step forward or step back? If you're ready for an opportunity that stretches you, inspires you, and allows you to serve families in both English and Spanish, we want to meet you. Apply now and tell us why you're the right person for this opportunity.