VIATEQ Corporation

Compensation

Full Description

VIATEQ is looking for an AI Solutions Engineer to help build and deploy intelligent, real-time solutions for our clients using platforms like Cresta and Kore.ai. In this role, you’ll work with low-code and no-code tools to design, configure, and integrate AI capabilities into client environments—enhancing customer experiences, automating workflows, and improving agent productivity. This is a hands-on role that requires both technical capability and systems thinking. You’ll work closely with internal teams and client stakeholders to ensure that AI tools are effectively embedded in their environment and tailored to real business needs.   RESPONSIBILITIES: * Configure, develop, and deploy AI solutions using no-code/low-code platforms (Cresta and/or Kore.ai) * Integrate AI tools with client environments (CRMs, contact centers, databases, internal APIs, etc.) * Translate business and user requirements into scalable, intelligent workflows * Collaborate with cross-functional teams (engineering, product, client success) to deliver high-quality solutions * Identify and lead opportunities to automate and optimize business processes through AI * Document configurations and contribute to reusable templates, patterns, and best practices   EXPERIENCE: WE ARE ACCEPTING APPLICATIONS FOR ALL EXPERIENCE LEVELS. WHETHER YOU'RE EARLY IN YOUR ENGINEERING CAREER OR BRING YEARS OF EXPERTISE, WE HAVE PROJECTS THAT SPAN A WIDE RANGE OF COMPLEXITY AND IMPACT. BASED ON YOUR EXPERIENCE LEVEL, YOU'LL BE MATCHED TO RESPONSIBILITIES THAT ALIGN WITH YOUR CURRENT SKILL LEVEL, WHILE ALSO GIVING YOU ROOM TO GROW.    WHAT WE’RE LOOKING FOR: * Hands-on experience using Cresta and/or Kore.ai to customize and integrate AI solutions * Understanding of system integrations using APIs, webhooks, or platform connectors * Strong problem-solving skills and ability to translate business needs into technical solutions * Any Kore.ai and/or Cresta certifications * Experience in sales, pre-sales, and/or demo configuration (a plus, not required)   COMPENSATION RANGE: $80,000-180,000. This represents the compensation range for this position based on experience, location, and other factors. Your recruiter can provide further details.   About VIATEQ: VIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ’s service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.    VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.   Equal Opportunity Statement: VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.