VIATEQ Corporation

Compensation

Full Description

VIATEQ is looking for an AI Solutions Architect to lead the design and implementation of intelligent automation and conversational AI solutions for our clients using platforms like Cresta and Kore.ai. In this role, you'll bridge the gap between business needs and technical execution, translating client goals into scalable, real-world AI applications. You’ll work closely with cross-functional teams to architect solutions that enhance customer experiences, optimize solution performance, and unlock the full value of no-code/low-code AI platforms. If you're passionate about turning complex workflows into smart, intuitive systems, we’d love to work with you.   RESPONSIBILITIES: * Lead technical discovery and design sessions with clients to gather requirements and identify automation opportunities. * Translate business requirements to technical specifications that can be used by the teams to develop technical/business solutions. * Lead the analysis, design, and implementation planning of the technical/business solution using Cresta and Kore.ai platforms. * Integrate AI platforms with enterprise systems (CRMs, contact centers, knowledge bases, APIs). * Provide technical leadership throughout the solution lifecycle—from scoping to deployment and optimization. * Collaborate with internal teams (AI engineers, analysts, project managers) to ensure quality, scalability, and performance. * Guide clients through best practices, platform capabilities, and ongoing optimization strategies.   EXPERIENCE: WE ARE ACCEPTING APPLICATIONS FOR ALL EXPERIENCE LEVELS. WHETHER YOU'RE EARLY IN YOUR SOLUTIONS ARCHITECTURE CAREER OR BRING YEARS OF EXPERTISE, WE HAVE PROJECTS THAT SPAN A WIDE RANGE OF COMPLEXITY AND IMPACT. BASED ON YOUR EXPERIENCE LEVEL, YOU'LL BE MATCHED TO RESPONSIBILITIES THAT ALIGN WITH YOUR CURRENT SKILL LEVEL, WHILE ALSO GIVING YOU ROOM TO GROW.    WHAT WE’RE LOOKING FOR: * Hands-on experience building and deploying Cresta and/or Kore.ai to architect and implement AI solutions * Understanding of system integrations using APIs, webhooks, and enterprise system integrations * Strong client-facing and problem-solving skills, with the ability to translate business needs into technical solutions * Comfort working in cross-functional environments and managing competing priorities * Any Kore.ai and/or Cresta certifications * Experience in sales, pre-sales, and/or demo configuration (a plus, not required)   COMPENSATION RANGE: $100,000-200,000. This represents the compensation range for this position based on experience, location, and other factors. Your recruiter can provide further details.   ABOUT VIATEQ: VIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ’s service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.    VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.    Equal Opportunity Statement: VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.