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Vestis

Vestis

via Indeed

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Regional Operations Manager - First Aid

Anywhere
full-time
Posted 9/10/2025
Verified Source
Key Skills:
Customer Service Management
Team Leadership
Operational Excellence
Product Improvement
Process Improvement
Learning & Development
Cross-functional Collaboration
Tool Stack Transformation
Data Analysis
Communication Strategy

Compensation

Salary Range

$50K - 70K a year

Responsibilities

Manage customer service, recruit and develop sales employees, oversee top accounts, conduct staff evaluations, manage fleet operations, and support geographic business expansion.

Requirements

Requires 2+ years of route-based service industry experience, physical ability to lift 50 pounds, strong interpersonal and computer skills, and willingness to relocate.

Full Description

Responsibilities: - Establish and maintain outstanding customer service within assigned geographic area. - Recruit, select, hire, develop and educate Route Sales employees. - Effectively manage the region’s top accounts. - Aid in conducting evaluations of staff to provide feedback on their overall performance, growth and customer service skills. - Create a pervasive sales culture that fosters a strong brand orientation and supports achievement of sales objectives. - Proactively follow up on accounts in jeopardy and lost accounts. - Identify growth areas and retain 100% of the region’s customers. - Make direct sales/service calls to customers and resolve service concerns expeditiously. - Maintain close coordination with the warehouse regarding product delivery, service and customer issues. - Perform route observations weekly. - Identify areas of growth. - Sit in and assist on cold calls/site visits with large opportunity clients. - Manage Fleet operations for vehicles in their region. Includes scheduling PMs and oversight of repairs/vehicle logs. - Travel and stay in various cities of assigned region to assist operations, train and develop all sides of the first aid operation. - Oversee and strategize within Vestis staff a regular cost control inventory for all vehicles, which happens simultaneously in various states of assigned region. - Assist in all levels of geographic expansion of the business, including staffing, vehicle sourcing, product procurement, training, and establishing a customer base. - Log and discuss systematic issues in weekly management meetings to navigate a developing and fluid product expansion. Qualifications: - High School Diploma or equivalent; Bachelor’s Degree preferred. - Two years of service and route-based industry experience, with proven track record for growing accounts. - Previous P&L accountability and/or service experience preferred. - Strong interpersonal, analytical, communication and customer service skills. - Must be able to frequently lift and maneuver up to 50 pounds as well as load/unload product from a truck without assistance. - Solid computer skills including working knowledge of MS Office software. - Open to relocation for advancement opportunities. - Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This job posting was last updated on 9/16/2025

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