Vero Networks

Compensation

Full Description

Job Description: • Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services • Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution • Coordinate escalations with internal engineering, field operations, and external vendors • Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems • Conduct proactive network performance analysis, capacity planning, and optimization • Provide Tier III technical support to internal teams: mentor Tier I/II NOC personnel • Oversee change management, upgrades, and maintenance windows to minimize service impact • Maintain detailed documentation, runbooks, and process improvements for network operations • Ensure SLA adherence, service availability, and MTTR targets are consistently achieved Requirements: • 8–10+ years in network operations, engineering, or telecommunications • Proven experience in NOC or ISP environments • Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet) • Hands-on experience with: Juniper (Junos), Cisco, and MikroTik platforms • Calix XGS-PON and access/aggregation network management systems • Experience with fixed wireless and LTE platforms such as Cambium, Telrad, or similar • Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent a plus) • Strong understanding of network monitoring, alerting, and telemetry tools • Proven ability to lead technical response during major incidents and guide NOC teams through resolution • Bachelor’s degree in computer science, IT, or equivalent experience preferred Benefits: • No travel requirements • Remote position • Full-Time position