Venteon

Compensation

Full Description

Minimum 5 years of experience as a Customer Quality Manager Venteon is currently seeking a Customer Quality Manager to fill an opening with a manufacturing company located in Wixom, MI. Requirements of the Customer Quality Manager • Familiarity with automotive/component industry standards • Familiarity with product development/manufacturing processes • Familiarity with Japanese client quality evaluation systems • Expertise in quality management tools/methodologies • Highly responsible, proactive, and resilient under pressure; results-driven with strong resource coordination skills to meet client demands. • Highly collaborative with strong organizational, coordination, and proactive abilities, adaptability, customer insight, and effective time management. • * Bachelor's degree or above, with priority given to quality management or mechanical related majors; • 5+ years. in Quality/Project management experience (Mech. Eng. or Auto Parts), Japanese clients experience is preferred • English proficiency as the working language; Japanese/Korean proficiency is preferred • Benefits of the Customer Quality Manager • Competitive salary • Advancement potential • Full time • Paid time off • Medical / Dental / Vision • 401k Responsibilities of the Customer Quality Manager • Collaborating closely with business units to support quality strategy execution for key Japanese clients, and lead localization of customer quality management • * Grasp client's global quality strategy, coordinate integration of group/BU/factory resources to ensure sustained controllability of product quality risks. • * Quality Management: interface with key clients on quality strategy, monitoring performance, mitigating risks, and achieving quality targets. • Resolve urgent quality issues and cross-BU gaps; coordinate organizational collaboration, audit responses, and corrective actions; conduct quality competency training • Deploy and refine internal QMS frameworks compliant with industry standards and client specifications. • Lead group-wide quality-client engagement initiatives to drive continuous improvement in customer satisfaction.