Velera

Compensation

Full Description

Job Description: • Leads and manages the project implementation lifecycle to deliver multiple projects and initiatives. • Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors. • Leads project teams. • Facilitates and leads project resources through the work breakdown process to define tasks, durations, effort, and dependencies, establishing a solid implementation schedule. • Partners with technology leaders to understand interdependencies and lead time to identify project resources and develop a comprehensive schedule. • Drives and coordinates cross-functional project team members from multiple disciplines, assigns individual responsibilities, and leads team meetings to ensure delivery objectives are met. • Maintains project documentation, ensuring that project documents are complete, current, and properly stored. • Prepare and distribute project reports and communications; communicate with the technology team, project sponsors, stakeholders, functional area managers, and/or consultants regarding the status of specific tasks. • Ensure various integration elements of assigned projects are properly coordinated, including: project plan development, project plan execution, and overall change control; Develop highly technical, detailed project plan including all work required to complete both internal and client-facing projects. • Act as the primary liaison and manage expectations of key sponsors and client executive staff related to timing, functionality, and business objectives needed to support a successful go-live. • Assume responsibility, manage conflict within the group, and provide final approval for the entire project on behalf of all stakeholders; Troubleshoot project issues and escalate them to upper management if necessary. • Leads lesson learned exercises and participates in root cause analysis discussions. • Ensure that project information is communicated promptly through communication planning, information distribution, performance reporting, and administrative closure. • Collaborate effectively with other project managers, various subcontracting partners, external consulting organizations, customer resources, contractors, and other 3rd party providers, ensuring the quality standards for the project are met. • Facilitate project meetings, including project kick-off and specification meetings. • Work in a consultative role with senior client management, including the CEO and project teams, to ensure business requirements are met. • Travel to client locations to meet and discuss specifications, business objectives, and project options; facilitate meetings with key client personnel, including IT, for network connectivity and file mapping. • Serve as a mentor for other Operational Services staff related to project management methodologies and best practices. • Maintain interaction with credit unions, MasterCard, VISA, and other processors, software vendors, and ATM networks for the purpose of coordinating products/projects. • Maintain a thorough understanding of the payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks. • Perform other duties as assigned Requirements: • Bachelors degree in a related field and/or equivalent combination of experience and education is required. • PMP certification preferred • 7 years of project management experience required • 5 years in a client-facing role required • 5 years in the financial services industry with card processing and payment solutions preferred. • Large-scale conversion project leadership and card processing experience preferred. • Client-facing project leadership and card processing experience preferred. Benefits: • Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program