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Velera

via Workday

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Business Systems Analyst IV - REMOTE

Anywhere
full-time
Posted 10/3/2025
Direct Apply
Key Skills:
Business Analysis
Agile Methodologies
SQL Queries
API Technologies
Data Analysis
User Stories
Stakeholder Communication
Emotional Intelligence
Data Mapping
Process Flow Diagrams
UAT Planning
Financial Systems
Card Payment Processing
Mentoring
Project Management

Compensation

Salary Range

$96K - 125K a year

Responsibilities

The Business Systems Analyst IV will act as a liaison between technology and business stakeholders to drive the delivery of new and enhanced processes, products, and services. Responsibilities include creating and refining user stories, managing a prioritized backlog, and facilitating meetings with stakeholders and executives.

Requirements

Candidates must have a Bachelor's Degree or equivalent experience, with 10+ years in business analysis and experience in the financial and card payment industry. Additional skills include writing complex SQL queries, modeling business processes, and knowledge of Agile methodologies.

Full Description

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity: The Business Systems Analyst IV will utilize their consultative abilities to make recommendations on tasks and techniques used to work as a liaison between technology and business side stakeholders with the goal of driving the delivery of new and enhanced processes, products, and services on time and within budget. Day in the Life: Create, refine, and maintain the User Stories/Requirements for a project, map the user stories to features, develop epics and features, define the acceptance criteria, and lead story estimations. Maintain, manage, and refine a prioritized backlog in partnership with the Product Owner. Advise the team members on Agile (Scrum or Kanban, as applicable) best practices and analysis techniques & tools. Utilizes advanced techniques to encourage cross functional team collaboration and creates an environment of open and honest communication to help the team embrace changes, manage complexities, meet deliverables and deadlines on medium to large projects. Facilitates high-level meetings and workshops with stakeholders and executives to discuss overall project and business strategies and roadmaps. Analyzes emerging technologies and tools including API and data technologies in order to translate technical jargon between the Product Owner, QA analysts, developers and the stakeholders of the business so that all partners are working towards a common goal. Utilizes advanced emotional intelligence skills and active listening skills when communicating and building relationships with multiple stakeholders and vendor partners. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences, asks good questions, and gives appropriate context and details when speaking. Strategically leads research and analysis to identify trends, patterns, and insights that aid in the decision making process of senior leaders and executives. Ensure compliance with all the audit requirements of the company. Collect, compile, and analyze data from various sources to identify trends, patterns, and insights that can inform decision-making, then has the ability to present these findings to leadership teams. Create complex SQL queries and help map the data elements as needed, collaborate with multiple stakeholders to elicit requirements and lead story estimation for data or application development projects. Develop expertise in systems’ gap and impact analysis to eliminate product inefficiencies. Lead department initiatives with limited supervision. Provide mentoring and training to junior team members. Perform other duties as assigned. Qualifications: Bachelor’s Degree or equivalent combination of education and experience required. Additional certifications in Agile, Scrum, or DevOps strongly preferred. 10+ years of business analysis experience required. Experience in the financial and card payment industry required. 5+ years’ writing complex SQL queries. 5+ years’ experience in modeling / mapping business processes. Extensive background with API technologies is required Experience planning and facilitating UAT for projects and enhancements. (nice to have) Knowledge of financial domain a big plus. Experience with Azure Development Ops (ADO) or JIRA is a plus. Excellent communication and interpersonal skills with the ability to facilitate meetings, conduct presentations utilizing various audio/visual aids, negotiate and build consensus with limited supervision. Practical knowledge of debit/credit card processing, financial systems, mobile solutions, high-availability systems, and data safe-keeping practices. Excellent understanding of the Agile/Lean methodologies. The ability to perform detailed data mapping and data modeling, as well as create network topology diagrams, and process flow diagrams. #LI-LM1 About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $95,800.00 to $124,500.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance. An Inclusive Atmosphere Where Possibilities are Delivered “Our Momentum. Your Moment.” At Velera, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, you’ll find it’s your time to join our exceptional culture and shine. If you want to help shape an industry, challenge yourself and invest in your future, you’ve come to the right place. Velera is a highly accessible environment where you’re empowered to think on your feet, work from your heart and discover the very best version of your professional and personal self. Your Voice Matters and Your Contributions are Rewarded You’ll be glad to know that you don’t have to wait your turn for the best opportunities to present themselves at Velera. Our atmosphere is designed for those who have a curious mindset and aren’t afraid to challenge the status quo. We invite you to bring your voice to our diverse team and take advantage of the wide variety of resources available to you. Powered by supportive leadership and innovative technology, we have exceptional learning, training and leadership development programs, as well as online courses to help you claim the brighter, more meaningful future you’ve always imagined. We Help Credit Unions Deliver Possibilities Velera has a proud history as an empowering resource for credit unions and their members, enabling them to optimize operations and realize sustained success. How have we done that? It starts by investing heavily in leading-edge technological innovations. It continues by building a track record of quality service and having the courage to lead. Now, as we continue to grow and help our credit unions prepare for the future, we’re well-positioned to build on our exhilarating momentum. Committed to service excellence and focused on innovation, Velera’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. Service Excellence – Delivering the Best We provide credit unions and their members with state-of-the-heart service. Security – Protecting Vital Interests We stop threats before they can cause damage. Digital Solutions – Presenting the Future We make it possible for members to conveniently experience the best in credit union services. Strategic Growth – Opening New Opportunities As the perfect partner with all the right tools, we help credit unions achieve their goals.

This job posting was last updated on 10/4/2025

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