Vegas Ventures

Compensation

Full Description

Job Title: Client Service Representative Company Overview: Vegas Ventures is a dynamic and rapidly growing event management company based in Las Vegas, specializing in creating unforgettable experiences for clients across various industries. We pride ourselves on our innovative approach and commitment to exceptional customer service, making every event a standout success. Role Overview: As a Client Service Representative, you will be the face of Vegas Ventures at our events, ensuring that every client and attendee receives top-notch service. This role is perfect for someone who thrives in fast-paced environments, enjoys problem-solving, and excels at building positive relationships. What You'll Do: - You will greet and assist clients and event attendees with a warm and professional demeanor. - You will address and resolve client inquiries and concerns promptly to ensure satisfaction. - You will collaborate with event teams to coordinate logistics and support smooth event execution. - You will proactively identify potential issues and implement solutions before they escalate. - You will maintain accurate records of client interactions and feedback. - You will support marketing efforts by gathering client insights and promoting company services. - You will participate in team meetings and training sessions to enhance your skills. - You will represent Vegas Ventures with enthusiasm and professionalism at all times. What You Bring: - Minimum of 2 years experience in customer service or client-facing roles. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and as part of a team in a fast-paced environment. - Flexibility to work in-person at various event locations. - Basic proficiency with CRM software and Microsoft Office Suite. Bonus Points If You Have: - Experience in event management or hospitality industries. - Multilingual abilities. - Familiarity with social media platforms and digital marketing. - Certification in customer service or related fields. What We Offer: - We offer competitive hourly wages with opportunities for bonuses based on performance. - We offer hands-on experience in a vibrant and growing industry. - We offer a supportive team environment with ongoing training and development. - We offer flexible scheduling to accommodate your availability. - We offer the chance to build a professional network within the events industry. Ready to Apply? Please submit your resume and a brief cover letter explaining why you are the perfect fit for the Client Service Representative role at Vegas Ventures. We look forward to hearing from you!