$100K - 140K a year
Drive customer success and product adoption for Vault CRM Suite within a specific life sciences segment, collaborating with marketing, product, and services teams.
5+ years in Life Sciences industry or consulting with CRM technology experience, senior client engagement skills, and knowledge of pharmaceutical commercial engagement.
Description: • Shape the value proposition of Vault CRM Suite, building around Multichannel CRM and extending to the full suite of applications (Campaign Manager, Service Center, Events Management) • Create Vault CRM Suite go-to-market messaging and teach that messaging to account partners • Act as a subject matter expert in senior level customer conversations and play an executive sponsor at strategic accounts • Work with marketing teams to ensure relevant marketing messaging and product positioning • Own a specific segment of customers (enterprise biopharma or emerging biotech) and drive customer success with Vault CRM Suite for that segment • Provide input to the product team to support new features and capabilities based on business challenges and market dynamics • Be hands-on and in the details while owning the market for your segment of customers • Collaborate with account partners, Veeva services teams, and external partners to ensure successful product implementation and customer success Requirements: • 5+ years of work experience in Life Sciences, either in industry, technology or consulting • 5+ years experience developing or implementing CRM technology • Demonstrated ability to engage at senior levels of client organizations • Proven ability to quickly build credibility and develop trusted relationships • Excellent critical thinking, analysis, and presentation skills • Ability to travel for customer meetings and internal events across the US and Europe as needed • Deep knowledge of pharmaceutical commercial engagement Benefits: • Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Work Anywhere program (flexibility to work from home or in the office) • This position may be eligible for variable bonus and/or stock bonus
This job posting was last updated on 10/3/2025