Veeam Software

Compensation

Full Description

Job Description: • Deliver compelling customer presentations, technical demonstrations, and solution workshops (virtual and onsite) • Partner with Sales to translate customer business objectives into technical architectures and actionable solution designs • Lead technical discovery conversations focused on data protection, resilience, and cloud strategy • Conduct remote configuration reviews and provide consultative guidance on best practices • Support complex technical sales cycles, contributing to successful deal closure and long-term customer success • Manage accounts at a technical level to drive upsell and cross-sell opportunities • Collaborate cross-functionally with Support, Licensing, and Product Management, incorporating field feedback into product evolution • Provide advanced technical enablement and support to channel partners • Position solutions from a customer-centric, problem-solving perspective rather than product-based selling • Map technical requirements to measurable business outcomes and impact • Maintain accurate documentation and opportunity tracking using Salesforce.com and internal tools • Thrive in a fast-paced, evolving territory, adapting quickly to changing customer and market dynamics • Operate effectively in a remote environment with autonomy and accountability Requirements: • 5–8 years of experience in solution sales, technical presales, post-sales engineering, or advanced technical support • English bilingual • Strong expertise in data protection technologies and enterprise infrastructure environments • Experience with storage, networking, and cloud technologies • Hands-on knowledge of: • VMware vSphere • Microsoft Hyper-V, AHV, RHV • Windows Server, Microsoft SQL Server • Microsoft 365 • AWS, Azure, Google Cloud Platform • Enterprise applications and hybrid environments • Proven ability to simplify complex technical concepts for diverse audiences • Strong autonomy, adaptability, and ability to perform in dynamic environments • Excellent time management and organizational skills • High energy, curiosity, and continuous learning mindset • Ability to travel 50–75% across Central America, The Caribbean and the USA (Visa is required) Benefits: • Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares • Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents • Medical, dental, and vision coverage funded through INS Premium for employees and dependents • Mental health support, therapy sessions, and virtual care via our Employee Assistance Program • Retirement and social security contributions through Costa Rica’s statutory programs • Life insurance equal to 24x monthly salary, plus disability and funeral coverage • Daily cafeteria subsidy • Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning