Vantaca+HOAi

Compensation

Full Description

Description Powered by AI, Vantaca's vision is big! We are the leading AI-native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control. Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI-powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate. With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI-powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category-defining platform that will transform how an entire industry operates. The Product Operations Manager is a strategic partner to Product leadership, ensuring superior operational delivery across product initiatives. You'll serve as the operational backbone of the Product team, managing planning, execution, reporting, stakeholder communications, and data-driven decision support. This role sits at the intersection of product strategy and cross-functional execution, requiring someone who can translate vision into action while keeping multiple strategic initiatives moving forward. You'll manage the full project management lifecycle, oversee SCRUM processes, maintain product documentation, support change management, and interact directly with Product Managers, Engineering, Customer Success, Marketing, Sales, and other teams across Vantaca. Key Accountabilities Velocity of Outcomes: Understand product scorecard and goals and work to find ways to drive faster and better outcomes that support the goals. This can include use of new tools and process changes as well as coordinating with teams across the company and customers. Data Management: Ensure team has the qualitative and quantitative data they need to make decisions and drive outcomes. Pendo CoE: Define and drive the overall CoE and success metrics – example onboarding impact, guide engagement, adoption. Develop and maintain best practices. Project Management: Manage strategic cross-functional initiatives from conception to delivery What You'll Do Serve as the Pendo Admin and ensure it supports Product goals and initiatives Support the team's vision and objectives while owning the data infrastructure that supports them Experiment with new tools in support of an AI Driven Lifecycle and help train and gain adoption to drive velocity of outcomes. Act as PMO for the Product team Manage and optimize the Product Development Lifecyle including the shift to AI Driven Development Requirements: Bachelor's degree or equivalent experience Proven experience in a similar product operations or PMO role Hands on experience with Pendo Deep curiosity and excitement around AI and how it can transform your roll and team Strong technical background, preferably with API experience Deep understanding of product management in the software industry Experience with agile/lean product management principles Track record of successful collaboration with executives, peers, customers, and partners Experience running product governance processes Blend of business and technical acumen with big-picture thinking and execution focus History of developing and scaling businesses with a builder mindset Core Values Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. Accountability Starts with Me: Notices problems and takes personal action to solve them. Unwavering Commitment to Customer Experience: Regularly talks to residents and management companies, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Why You Should Join Our Team Build consumer products that millions use. Shape how homeowners across the country interact with their communities every day. AI-First Product Culture with access to cutting-edge tools and autonomy to experiment. Our eNPS is +68! (Google it, that is great) Benefits: Medical, Dental, and Vision kick in day one Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year) 401K with Company Match Remote Flexible - come to the office when needed Great parental leave benefits Unicorn-stage growth: $1.25B valuation, $300M Series C, scaling from 275 to 400+ employees Named on Inc 5000 list of America's Fastest Growing Private Companies Named on Inc 5000 Vet 100 Private Companies list multiple years in a row Winner of Coastal Entrepreneur Award, Technology Category Active employee-led Culture Committee Ongoing industry and professional development trainings available to all employees Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.