Valiant-Management

Compensation

Full Description

We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process. Responsibilities: • Handle customer inquiries while walking them through the customer acquisition process, in person • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services ​Qualifications: • Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Leadership ability • Training experience is a plus but not a requirement