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Vaco by Highspring

Vaco by Highspring

via LinkedIn

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Salesforce Business Analyst

Charlotte, NC
full-time
Posted 11/24/2025
Verified Source
Key Skills:
Salesforce
Pardot
Oracle ERP
Project Management
Business Process Improvement
Sales & Marketing Applications
Microsoft Power BI
Customer Service

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Lead and coordinate implementation and support of Sales & Marketing applications and systems, primarily Salesforce, ensuring alignment with business needs and managing projects and relationships.

Requirements

5+ years Salesforce experience, Pardot knowledge, B2B Sales & Marketing support experience, local to Charlotte with onsite presence 3x/week, strong customer service orientation, and preferably Oracle or ERP experience.

Full Description

Required skills: - Salesforce experience from a functional perspective (5+ years experience) - Pardot - Supported Marketing and Sales (B2B) - Oracle or ERP knowledge is a significant plus - W2 only (no sponsorship or C2C) - Local to Charlotte, as this position requires on-site presence 3x/week and in-person interview (no relocation offered) • Prepare project reports that document the scope, benefits, resource requirements, and cost analysis when/where appropriate. • Maintain awareness of current methods & technologies and recommend improvements and modifications when appropriate. • Lead in the establishment and enforcement of application, systems, and process standards. • Provide effective communications and education for our customers and service providers. • Responsible for coordinating the implementation of Sales & Marketing applications, processes, & systems. • Take a leadership role in building relationships and working closely with business and work process owners. • Provide planning, consultation, and advisory services for business functions, focused on Sales & Marketing. • Facilitate methodology for prioritizing projects and initiatives. • Manage strategic alliances with the Sales & Marketing team and their external service & support providers. • Coordinate and drive testing for applications, systems, and process upgrades to maintain pace with business requirements, technology upgrades, and economic change. • Ensure projects have clearly documented objectives, requirements, budgets & timelines. • Manage the effective use of technology for business process improvement and the elimination of non-value-adding activities. • Support and monitor systems, processes, and applications to assure system integrity and reliability. • Serve as primary Salesforce.com administrator with a strong understanding of best practices. • Be an application and business process subject matter expert for Sales & Marketing. • Build effective working relationships with HEW's functional business and manufacturing personnel. • Ensure alignment of IT and business strategies while managing people, process, and technology toward effective business-driven solutions. • Strong technical background is a plus. • Prior experience with Oracle EBS or SAP ERP application implementation and/or support is a plus. • Experience with Microsoft Power BI is a plus. • Broad understanding of general business and management practices. • Excellent troubleshooting and analytical skills. • Must have a strong customer service orientation.

This job posting was last updated on 11/25/2025

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