USI Insurance Services

Compensation

Full Description

Requirements Description and Requirements General Description: Manage the operational activities of the Emerson Rogers Region. Achieve profitability and ensure consistent service standards and professionalism as defined by our Best Practices and Core Values. Responsibilities • Accountable for management of operations team members. Includes performance management and approving timecards and expense reports. • Participate, as needed, in interviewing, hiring, training, and development of operations staff. • Lead departments in development and successful completion of individual and company goals. • Coordinate with ER Finance/Commissions the operational support of NCS/Comet. • Provide regular updates on operational performance. Take corrective action as necessary. • Work with Operating Company managers to identify areas of improvement, create efficiencies, and improve margins. • Manage staffing within our metrics and blueprint. • Work with the COO and Regional Leadership Team to prepare the revenue and expense budget. Monitor the budget to ensure it meets management’s profit and growth goals. • Manage operational integration of new acquisitions within the region. • Provide technical expertise in coordinating the inside service of new and existing clients. • Develop effective interdepartmental communication strategies. Foster team behavior and a sales-oriented department culture. • Promote the vision and operational direction in support of corporate goals and objectives. • Regularly review processes and data to encourage efficiencies and team member development. • Support the use and integration of Emerson Rogers technology within the daily processes of all resource groups. • Stay updated on industry and new product information, legislation, coverages, and technology. Knowledge, Skills And Abilities • 10 years of experience in an employee benefits Insurance Agency with a comprehensive understanding of all employee benefits insurance coverages, underwriting, and rating concepts. • High School Graduate or equivalent required. College degree preferred. • Prior managerial experience required. Ability to direct and monitor the activity of others. • Must hold or obtain a Life and Disability insurance license within an agreed timeframe. • In depth knowledge of agency management system functionality, workflow procedures, underwriting, sales, and service processes. • Sets priorities and manages workflow to ensure efficient, timely, and accurate transactions. • Ability to maintain relationships with clients, carriers, vendors, and other business contacts. • Ability to work in a team environment. • Exceptional communication and problem-solving skills. • Comfortable with internet-based programs and Microsoft Office products. USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.