User Interviews

Compensation

Full Description

🤠 About User Interviews User Interviews is the fastest and most reliable way to recruit humans for research. We believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research. That’s why we exist. We help teams set up those conversations, allowing them to discover and embrace user insights. We currently do that by making it fast and easy to talk to customers, or potential customers, to help with product, design, or marketing decisions. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify. ✨ Learn more about our culture and team here → 2025 UI Retreat Video 💰Finance at User Interviews You’ll be joining a highly collaborative, data driven Finance team, who drives financial acumen by partnering with others across the organization. 🚀 What you’ll do As an experienced and highly motivated Accounting Manager, you’ll be responsible for overseeing the day-to-day accounting operations and ensuring the accuracy of our financial reporting. You’ll work closely with senior leadership to support our rapid growth, implement new systems, and build scalable processes. Reporting to the CFO, this is an excellent opportunity for a hands-on leader who thrives in a dynamic, high-growth environment and wants to make a significant impact. 💡 Responsibilities • Financial Reporting & Close: Manage the monthly, quarterly, and annual financial close process, ensuring timely and accurate preparation of financial statements (balance sheet, income statement, and statement of cash flows) in accordance with GAAP. • Operations & Processes: Oversee core accounting functions, including accounts payable, accounts receivable, and payroll. Implement and maintain internal controls and accounting policies to ensure compliance and efficiency. • Audit & Compliance: Serve as the main point of contact for external auditors and tax consultants. Prepare schedules and documentation, and manage the audit process to ensure a smooth and timely completion. Support regulatory compliance filings as the owner of historical financial data. • System Implementation: Lead or assist in the implementation and integration of new financial systems to support scalability and automation. • Policies: Implement and maintain appropriate accounting policies and procedure to support the scaling maturity of the business. • Team Leadership: Mentor and manage accounting staff, fostering a culture of continuous improvement and professional development. ✨ Minimum qualifications • Bachelor’s degree in Accounting, Finance, or a related field. • Minimum of 5-7 years of progressive accounting experience, with at least 2 years in a management or supervisory role. • Deep knowledge of GAAP and financial reporting. • Proficiency with accounting software (e.g., NetSuite, QuickBooks Online) and advanced Excel skills (VLOOKUP, pivot tables, etc.). • Ability to identify issues and propose practical, effective solutions. • Comfortable working in a fluid, fast-paced environment where priorities can shift quickly. • Excellent verbal and written communication skills to collaborate with both finance and non-finance stakeholders. ✚ Bonus points • Experience at a SaaS company or at a fast-growing company • CPA license 🤑 Benefits • Base salary of $110k-150k • Annual Performance Bonus • Comprehensive medical, dental, and vision insurance plans, including options with 100% employer-covered premiums for employees and 40% coverage for family plans • Company-paid AD&D and life insurance • Annual membership to One Medical Group & Talkspace • 401k + employer contribution • 4 weeks of PTO to start + accrue an additional day per year of employment • Unlimited wellness days - Sick? Doctors appointment? Mental health day? We’ve got you covered. • Flexible, paid parental leave • Stock options for every employee • $250 office setup budget • $50/month work-from-home stipend • $250 annual learning & development stipend • Awards for 360-degree recognition, work anniversaries, & birthdays • Annual company retreat 💚 Why Join Us • We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates. • User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot. • On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement. • We embrace what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.