via Workday
$165K - 315K a year
Provide strategic guidance and advocacy for military family policies, build relationships with key military community partners, and lead outreach initiatives to support military families.
Bachelor's degree or equivalent experience plus 10+ years in military family-related roles with extensive advocacy, networking, and policy expertise.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a talented Policy & Alliance Relationship Principal (Military Spouse Policy Advisor) on our Policy and Alliances team at USAA. As a dedicated Policy and Alliance Relationship Principal, you will be a key leader within USAA's Policy and Alliances team, serving as a strategic advisor, key influencer, and network facilitator to advance USAA's dedication to serving military families. You will demonstrate your deep understanding of military family life, extensive network, and outstanding communication skills to provide experienced guidance to USAA leadership, build positive relationships with key collaborators, and advocate for policies and programs that support military families. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: Provides highly specialized guidance to USAA leadership on military family issues, ensuring USAA's products, services, and community engagement initiatives effectively address the needs of military families. Act as a key influencer and advocate for military families, representing USAA's dedication to serving the military community. This includes forming relationships with key partners and advocating for policies and programs that support military families. Lead USAA's engagement with military communities through outreach events, partnerships, and volunteer initiatives, encouraging positive relationships and improving USAA's reputation as a military-friendly organization. Serve as a subject matter expert on military family life, providing insights and perspectives to advise USAA's strategies and initiatives. Proactively researches, identifies, and solves sophisticated problems that will likely impact business direction. Use your extensive network to connect USAA with key influencers, organizations, and resources that can further USAA's mission of serving the military community. Engage with military families through outreach events, social media, and other channels to gather feedback and insights. Network with key partners in the military community, including military leaders, advocacy organizations, government agencies, Congressional staff, industry associations, academic institutions, military family advocacy groups, key influencers, and Veteran Service Organizations (VSOs). Monitor and analyze trends in military family life to identify emerging issues and opportunities for USAA to make a difference. Collaborate with USAA's marketing and communications teams to develop content and campaigns that resonate with military families. Provide USAA leadership and external partners with access to key decision-makers, influencers, and organizations within the military community. Provide USAA leadership and external partners with insights into the needs, challenges, and aspirations of military families, enabling USAA to develop more effective products, services, and community engagement initiatives. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of a degree. 10+ years of experience in a field related to military families, to include 6 years of specific experience and accountability in areas such as advocacy, community outreach, program development, or policy analysis. Extensive knowledge of military family life, including the outstanding challenges faced by military spouses, children, and families across different branches of the military. Established relationships with key partners in the military community, including military leaders, advocacy organizations, government agencies, and VSOs. Experience applying military and military family insights and expertise to produce innovative solutions for work deliverables. Excellent communication, presentation, and interpersonal skills, with the ability to connect with diverse audiences and articulate a compelling vision for supporting military families. Strong critical thinking, analytical, and problem-solving skills. Ability to work independently and as part of a team. What sets you apart: Extensive experience with direct advocacy, and/or lobbying experience on behalf of a VSO (Veteran Service Organization), MSO (Military Service Organization), or other non-profit organization in support of the military community. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an existing USAA employee, please use the internal career site in OneSource to apply. Please do not type your first and last name in all caps. Find your purpose. Join our mission. USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection here.
This job posting was last updated on 11/24/2025