USA - REMOTE MASSACHUSETTS

Compensation

Full Description

Job Title: Data Entry Clerk - Remote Work From Home - Customer Service Representative - Entry Level in Massachusetts Company Overview: USA Remote Massachusetts is a dynamic remote staffing company dedicated to connecting talented individuals with flexible work-from-home opportunities. We pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive while balancing their personal and professional lives. Role Overview: As a Data Entry Clerk and Customer Service Representative, you will play a crucial role in maintaining accurate data records and providing exceptional customer support. This entry-level position is perfect for individuals seeking to develop their administrative and communication skills in a remote work setting. What You'll Do: - You will accurately enter and update data into company databases and systems. - You will respond promptly and professionally to customer inquiries via phone, email, or chat. - You will assist with administrative tasks such as scheduling, filing, and document management. - You will maintain confidentiality and security of sensitive information. - You will collaborate with team members to improve customer service processes. - You will troubleshoot basic customer issues and escalate complex problems to the appropriate department. - You will ensure timely completion of daily and weekly tasks to meet company standards. What You Bring: - You have at least 1 year of experience in data entry or customer service roles. - You possess strong computer skills, including proficiency with Microsoft Office and data management software. - You have excellent communication skills, both written and verbal. - You are detail-oriented with a high level of accuracy in data handling. - You are self-motivated and able to work independently in a remote environment. Bonus Points If You Have: - Experience with CRM software and customer support platforms. - Familiarity with remote work tools such as Zoom, Slack, or Microsoft Teams. - Previous experience in administrative assistant roles. - Bilingual abilities or additional language skills. What We Offer: - We offer flexible work hours to support work-life balance. - We offer competitive weekly and daily pay structures. - We offer comprehensive remote onboarding and training programs. - We offer a supportive team culture with opportunities for growth. - We offer access to wellness resources and employee assistance programs. Ready to Apply? To join our team, please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to welcoming you to our family!