USA - REMOTE MASSACHUSETTS

Compensation

Full Description

Job Title: Data Entry Clerk - Remote Work From Home - Customer Service Representative - Entry Level in Massachusetts Company Overview: USA Remote Massachusetts is a dynamic and growing company dedicated to providing exceptional remote administrative and customer service solutions. We pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive while working from the comfort of their homes. Role Overview: As a Data Entry Clerk and Customer Service Representative, you will play a crucial role in maintaining accurate data records and delivering outstanding customer support. This entry-level position is perfect for individuals looking to start or grow their career in administrative and customer service roles while enjoying the flexibility of remote work. What You'll Do: - You will accurately enter and update data into company databases and systems. - You will respond promptly and professionally to customer inquiries via phone, email, or chat. - You will assist with administrative tasks such as scheduling, filing, and document management. - You will maintain confidentiality and security of sensitive information. - You will collaborate with team members to improve customer service processes. - You will troubleshoot basic customer issues and escalate complex problems to the appropriate department. - You will ensure timely and accurate completion of daily and weekly tasks. - You will contribute to a positive remote work culture by communicating effectively and reliably. What You Bring: - Minimum of 1 year experience in data entry, customer service, or administrative support. - Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and data entry software. - Strong communication skills, both written and verbal. - Excellent attention to detail and organizational skills. - Ability to work independently and manage time effectively in a remote setting. - High school diploma or equivalent; additional certifications are a plus. Bonus Points If You Have: - Experience with CRM systems and customer support platforms. - Familiarity with remote work tools such as Zoom, Slack, or Microsoft Teams. - Bilingual abilities or multilingual skills. - Previous experience in a call center or customer care environment. What We Offer: - We offer flexible work hours to support work-life balance. - We offer competitive weekly and daily pay structures. - We offer comprehensive remote work training and ongoing support. - We offer opportunities for career growth and skill development. - We offer a friendly and inclusive company culture that values your contributions. Ready to Apply? To join our team, please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to welcoming you to our remote family!