$195K - 200K a year
Lead sales transformation, product development, account management optimization, and operational improvements to double healthcare business size within three years.
Proven sales transformation and business growth experience, healthcare industry knowledge, leadership and change management skills, and technical expertise in sales automation and data analysis.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Healthcare Strategy & Transformation Leader Executive Summary JLL is seeking a dynamic Healthcare Strategy & Transformation Leader to drive comprehensive business revitalization across our healthcare division. This role will spearhead sales transformation initiatives, product development, and account management optimization to double business size within three years. The successful candidate will bridge ATG and Strategic Accounts functions while implementing critical operational improvements across the Americas healthcare portfolio. Position Overview Reporting Structure: Matrix reporting across healthcare vertical (final reporting line TBD) Scope: Americas healthcare division supporting both ATG and Strategic Accounts Objective: Transform underperforming healthcare business through strategic sales enhancement, process optimization, and growth acceleration Key Responsibilities Sales Transformation & Technology Implementation Lead comprehensive sales transformation initiative for HC sales team Streamline Salesforce opportunity management processes and develop CPQ business case with the aim of automating the fill quoting and pricing process: implement proposal automation Oversee Certinia implementation with the ATG Operations and finance teams Product Development & Market Expansion Drive ambulatory and GPO product development initiatives Identify and develop new service offerings beyond traditional real estate consulting Utilize assessment tools for enhanced client engagement and service expansion Support delivery improvements to maintain market relevance Account Management Excellence & Governance Redesign performance management function in collaboration with other vertical performance management teams and JLLT Implement revised account management governance framework including Momentum governance and Account Health Index Execute comprehensive client survey programs Establish systematic account growth opportunity identification processes Operational Analysis & Process Improvement Conduct thorough operational process analyses to identify improvement and cost-saving opportunities Partner with account teams to implement operational enhancements and monitor progress Drive creative problem-solving by challenging traditional approaches and removing implementation barriers Establish sustainable growth processes for long-term account development Strategic Leadership & Coordination Support account leaders with sustainability initiatives and growth strategy development Collaborate with HC MDs on talent program development and ways of working improvements Drive change management across healthcare division in partnership with division leadership Required Qualifications Core Competencies Proven track record in sales transformation or sales process automation Proven track record of business growth acceleration through initiative management Strong analytical skills with ability to conduct comprehensive operational assessments Healthcare industry knowledge with understanding of relationship-driven vs. RFP-driven business models Leadership & Communication Executive presence with ability to influence across matrix organization Change management expertise with experience driving transformation initiatives Collaborative leadership style with ability to empower teams and develop creative solutions Strategic thinking capabilities with operational execution focus Technical Skills Experience with sales automation platforms Data analysis and performance management system design Project management and process improvement methodologies Client engagement and business development acumen Success Metrics Achievement of 3-year business doubling objective Successful implementation of sales transformation initiatives Measurable improvement in account management performance metrics Enhanced client satisfaction scores and account growth rates This role offers the opportunity to significantly impact JLL's healthcare business trajectory while leading comprehensive transformation across multiple business functions. Estimated total compensation for this position: 195,000.00 – 200,000.00 USD per year The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Location: On-site –Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
This job posting was last updated on 8/31/2025