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US Acute Care Solutions

US Acute Care Solutions

via Workday

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IT Production Support Specialist II

Anywhere
Full-time
Posted 7/23/2026
Direct Apply
Key Skills:
Production Support
Technical Support
Ticket System Management

Compensation

Salary Range

$60K - 80K a year

Responsibilities

Provide operational and technical support to the Revenue Cycle Management organization and manage secure portal access.

Requirements

Maintain secure and compliant portal access using standardized workflows and ticket systems with implied RCM experience.

Full Description

Job Posting Closing Date: Open until Filled Where do you belong? Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success. USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class. Job Description The IT Production Support Specialist II provides operational and technical support to the Revenue Cycle Management (RCM) organization. Responsible for managing, maintaining, and governing access to health insurance payer web portals used for enrollment, eligibility, claims, remittance, authorizations, fee schedules, and provider communications. This role ensures secure, compliant, and efficient portal access while supporting organizational operations through standardized workflows, ticket systems, and performance metrics. The IT Production Support Specialist II provides operational and technical support to the Revenue Cycle Management (RCM) organization. Responsible for managing, maintaining, and governing access to health insurance payer web portals used for enrollment, eligibility, claims, remittance, authorizations, fee schedules, and provider communications. This role ensures secure, compliant, and efficient portal access while supporting organizational operations through standardized workflows, ticket systems, and performance metrics. Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description. USACS offers a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees. Benefits may vary based on role, location, and employment status, but generally include: Medical, dental, and vision insurance options Health savings accounts (HSA) and flexible spending accounts (FSA) 401(k) employee and employer contributions Paid time off, including vacation, sick leave, and company holidays Paid parental leave & family support benefits Short-term and long-term disability insurance Life and accidental death & dismemberment (AD&D) insurance Employee assistance programs & wellness resources Additional compensation may include bonus eligibility, equity, or other incentive programs, depending on the role. Specific benefit offerings and eligibility will be provided during the hiring process and may be subject to change in accordance with applicable laws and company policies. Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.

This job posting was last updated on 7/23/2026

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