UPS

Compensation

Full Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life. This will change the face of medicine as we know it. The main purpose of the Project Manager, Team Lead role is overseeing a team of Project Managers and Project Coordinators , providing guidance on project queries and acting as first level of escalation, in addition to the PM tasks which include the overall responsibility for the successful planning, execution, monitoring, control and closure of a clinical supply project. In this role, the candidate will provide an enhanced level of customer support and operational support for movement of any cell and gene shipment through our Marken’s network and that of our parent company, UPS. As a Project Manager, you will work with our global GMP facilities and branches and a cross functional team to transition new studies, facilitate these movements, and serve as a single point of contact for client interaction. Project Managers will provide a superior level of monitoring, communication and coordination for these lifesaving therapies. Main Duties and Responsibilities 1. The Project Manager, Team Lead is responsible to lead a team of Project Managers and Project Coordinators by providing guidance to their peers. The Team Lead also serves as a level of escalation on project-related issues. 2. The Project Manager, Team Lead is responsible for meeting regularly with their team members to discuss performance, general project overviews, as well as any directives as discussed with their regional Director. 4. Build and maintain relationships with clients, establishing communication plans. Develops appropriate critical path schedules ensuring consensus of milestone dates consistent with business and client expectations and drives program completion in a timely manner. 5. This role will serve as a single point of contact for the client to drive operational efficiencies, lead communication, and escalate issues 6. Lead client review calls and present at strategic client meetings 7. Develop excellent working relationships with internal departments –Operations, Customer Relationship Managers and the Customer Services Team and Overseas Marken offices/agents. 8. Oversee shipments in Maestro against client specifications and pre-defined lane mapping. Ensure Branches and LSPs follow to the collection and delivery instructions. 9. Develop client specific work instructions and help set up paperwork or checklists associated with cell and gene shipments. 10. Working with trade compliance teams to ensure documentation is accurate, complete and attached to Maestro as defined in client specific documentation and SOPs. 11. Provide support and assistance when dealing with special requirements and inform internal teams where required 12. Manage own priorities, maintain metrics and analyze data to assess performance and implement improvements 13. Identify project barriers (resource constraints, capability gaps) and work with the Director Project Management to resolve accordingly. 14. Assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities. General 1. To adhere to all company Policies at all times. 2. To undertake any other reasonable duties at the request of the Line Manager. Qualifications: • Bachelors with Healthcare or Life Science degree or equivalent industry experience. • A minimum of 3 years project management experiences. • Knowledge in Pharma, Medicine, or Logistics. • Excellent interpersonal, verbal and written communication skills. • Experience in dealing with people and speaking to clients. • Experience in the courier or freight industry. • Ability to manage multiple and varied tasks. • Must have an eye for detail and the ability to think on their feet. • Organized and skilled in tracking with the ability to multi-task and problem solve. • PC and Microsoft products experience a must. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70K year to $114k year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.