Upperline Health Inc

Compensation

Full Description

ABOUT US A Specialty Path to Good Health Upperline Health is the nation’s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs. We put patients at the center of value-based care. This position is a hybrid role based out of the Nashville office. About the Facility Operations Manager: Upperline Health is seeking a Facility Operations Manager to support the continued growth of the company and facilities department, including involvement in reactive and proactive facility repair and maintenance needs to optimize facility operations, facility vendor management related initiatives, and driving continuous improvement and innovation within the facilities department. Areas of responsibility include reviewing facility lease language to determine tenant and landlord repair and maintenance obligations, facility vendor contract review to track and consolidate vendor alignment where feasible to capture cost savings, drive integration processes for new facilities by capturing key data to drive implementation plans, and involvement in other value-added facility projects. This role will have a direct hand in ensuring consistent facility standards are followed across all existing and future sites. What You’ll Do: • Review facility repair and maintenance work order requests when received to approve, deny, or redirect. This includes reviewing the site lease language, business needs, and budgets. • Track facility work orders through the lifecycle until completed. Resolve any issues causing delays in a timely manner. • Work closely with internal teams, including but not limited to marketing, operations, facilities, IT, and finance, to ensure alignment and successful execution of projects. • Facilitate effective communication and sharing of information among stakeholders. This includes providing regular updates on ongoing initiatives and identify potential risks to work through. • Establish and maintain positive working relationships with vendors supplying goods and services to our healthcare facilities. • Evaluate vendor performance through established KPI’s and identify opportunities for improvement, cost-savings, and efficiencies. • Actively track facility vendor contractual obligations and ensure milestone dates are adhered to. • Review vendor invoices received based on the financial approval matrix to validate services were performed and pricing aligns with what was agreed to. • Assist with operational and capital budget forecasting. Actively review and validate actual facility related ledger spend against established budgets. • Involvement in the strategic signage rebranding initiative, interior site renovation projects, and de novo (net new) post construction buildout tasks. • Implement and follow the facility pre-acquisition template capturing key facility attributes to establish a roadmap for seamless integration efforts. • Support any restoration initiatives required for insurance related facility events. • Travel to sites as needed to assist with condition review and/or manage staging setup. • Other duties and projects as assigned. Qualifications and Skills: • Proven experience in a facilities or equivalent role, preferably in the healthcare industry with a minimum of 3 years of experience is desired. • Bachelor’s degree in business administration or related fields is desired. • Proficiency in Microsoft Excel and/or Smartsheet preferred. • Solid understanding of facility industry standards, best practices, and processes. • Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously. • Ability to work from the Nashville office a minimum of 2 days a week. • Ability to work independently, exercise good judgment, and make sound decisions. • Remain open minded and flexible to meet business needs and shifting priorities from a high growth company. • Strong negotiation, written, and verbal communication skills. • Ability to solve problems proactively and practically in a fast-paced, dynamic environment. • Travel may be required up to 15% of the time. Benefits: Comprehensive benefit options include medical, dental and vision, 401K (matching), PTO and parental leave. Compensation: Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.